Contact us

The Refundly team will do our best to get back to you within 2 business days. Some requests may take more or less time. We look forward to hearing from you!

Here are other ways to reach out to the Refundly team:

• Email hello@refundlyapp.com if you have general questions about the company or product, feedback for the team, are experiencing issues with your account, or if you are a member of the press. 
• Email feedback@refundlyapp.com if you are missing a return or refund in your Refundly account.
• If you are a retailer interested in partnering, submit the form on the Retailer page.

You can stay up to date by following Refundly’s social accounts on Facebook, Instagram, LinkedIn, and TikTok to hear the latest news, tips and tricks, and to join our growing and engaged community.

Refundly offers an easy and fast way to flag from right within the app if you are experiencing any issues with the tool. This is the best way to get your feedback to our product team and receive a speedy resolution. Here’s how to report issues from within the Refundly app:

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• Click on any item in your refund list
• Click on the menu icon (three vertical dots) in the upper right corner and select “report an issue.” 
• If a refund of yours is missing, scroll to the bottom of your refund list and report it there. 

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You can also send an email to feedback@refundlyapp.com.